Will I print or download the same color(s) I see on my monitor?
Due to differences in computer monitors, we cannot guarantee the color you get will exactly match what you have seen on your screen. We strive to utilize the highest caliber of equipment available to create our digital artwork downloads. Color perception from a monitor/screen/device relies on:

  • Pixels ~ small dots, the blocks of digital imaging, they combine to form a picture/image.
  • RGB Wave ~  acronym for the red, green and blue pixels which blend like paint to facilitate making a plethora of new color hues/tints.
  • Bit Depth ~ the total number of bits your device uses to indicate the color of a solitary pixel; the higher your bit depth, in turn, the more RGB wave pixels will be displayed on your screen. The higher the depth; the more precise color rendering takes place,
  • Display Resolution ~ this relates to the finite number of distinct pixels in each dimension that can be displayed / most devices allow you to adjust screen monitors. We recommend however you confirm with your device’s manual or seek help from a professional should your device no longer be showing images in color waves or resolution that make it feasible to use comfortably.
  • Color Wave/Pantone Hex Decimal available, upon request, for any digital download creation.

Can I have a sample?
Sorry, we do not send samples of our creative works, other than the free downloads already offered.

When will my item be ready for download?
In most cases download files are accessible immediately after payment is cleared. However unforeseen internet status is not within our control. We strive to fill every order with diligence.

I need to convert my high quality dpi PDF digital download!
PDF files are our go to choice for downloadable art here at Poetic Pastries; however, sometimes you may made need a jpg. png. gif. tiff. webp. ico. bmp. svg. file format. Searching for keyword terms such as “free file conversion” will display a myriad of options such as Online Converter – thus resolving any issues you may have regarding file extension needs.

Poetic-Pastries-reference-cheat-sheet-for-aspect-ratio-printables-digital-downloadsHow To Buy Save Use Flowchart

How do I personalize these files?
Poetic Pastries loves Adobe, but any photo editor will allow you to customize text, add images and change color waves of your purchased digital downloaded art. Simply upload and open these art files in the editor of your choice. (fyi if you are somewhat familiar with editing here is a good article; Photolemur  but for true novices we suggest; Fun Life Crisis – who has a tutorial on using the basic Photoscape which is provided free of charge. Finding an editor that appeals to your sensibilities is entirely your judgement. Experimenting is half the fun!

Can you create something special for me?
This depends upon Poetic Pastries work status; we love making clients dreams come true, so we encourage you to contact the Studio!

How many copies can I make?
The number of copies you are allowed to make/print/upload after your purchase is completed is limitless; your download purchase from Poetic Pastries Studio normally allows for two downloads from the shop and 7 days to pick up your unique online digital art files. After that, all personal use quantities are at your discretion.

I love a design but don’t want to DIY (example; iron on transfer, vinyl cutting, custom printing) what can I do?
We can assist you in moving any of our Poetic Pastries designs to a variety of home decor, (such as wall art, pillows, blankets etc.) clothing and print media products, for your personal use. Our partnership with a variety of POD companies allows us the flexibility to offer this customer service option.

I can get free printables when I search online – Why should I buy them?
Poetic Pastries whimsical world of illustration has captivated hearts since 1999. The reviews for the studio are quite compelling. We believe the attention to artistic detail, the ability to personalize Poetic Pastries designs and the variety of styles offered are exceptional (of course, we are a bit biased). Should you find a free printable that meets all your needs, by all means try it. Muse encourages everyone to reach into the world of art ~ we simply hope you will pull out a prize!

Vector Files: Because vector files are based on lines, rather than pixels like raster-based files, they are scalable without losing resolution. Therefore, the artwork will not become pixilated and jagged when it’s enlarged, so the most critical element with vector files is that they are setup proportionately to the final output size. We highly recommend using vector-based artwork and text on larger graphics whenever possible for optimum results and easier file management.

Raster Files: For banners and signs designed to be viewed at less than 24″, your resolution should be 300 dpi at final size. For designs that are to be viewed beyond 24″, we recommend a resolution of 150 dpi at final size. For very large banners, signs, and displays that are going to be viewed from a distance, 100 dpi resolution is perfectly fine and will make it easier to work with the files.

Guarantees and Returns: Products pre-printed by zazzle and designed by Poetic Pastries are covered by their policies ;

Love It Guarantee!

We promise 100% satisfaction! Don’t love it? We’ll take it back!

We want you and your loved ones to love your creation.

If you are not satisfied for any reason with any qualified* product you purchase (regardless of customization), you may return your purchase for a replacement, credit or refund within 30 days of receipt.

*Some Zazzle products are subject to special return restrictions. See below for details.
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Digital Art, Downloadable Art, Art Packs, Art Downloads. Electronically Delivered Wall Art, Digital Download

These artworks are delivered directly to you in the form of a digital download that allows for instant use – no physical copy is provided – therefore 
refunds and exchanges are not allowed.  Please see our troubleshooting topics to assist with use of our digital download art and art packs. If you still have a question; please feel free to contact the studio,